Support for your Bitrix24

Managing, Supporting (long- and short-term) and Consulting

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what we do

consulting

Advice and consultation
on using Bitrix24 tools in your company
directly in the portal.
Analysis of business processes and making the best proposal according to Bitrix24 opportunities

configuration

Help in installing 
portal's functionality.
We configure Bitrix24
to your company's needs
without any mistakes

managing

We take into account all the requirements of the project and optimize the work
of your hardware.
Support your Bitrix24 server with prompt response and no data loses

what is included?

support bitrix24

portal management

✓ Consultations and user support 

✓ Consulting and configuration of Bitrix24 tools for the company's requirements (10 hours included in the subscription)
 

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Server management 

✓ Server technical support;
✓ Setting up Bitrix24 software operation on the server for the project requirements;
✓ Configuring the Bitrix24 modules;
✓ Performance optimization 

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portal management

CONFIGURATION ON REQUEST IN YOUR BITRIX24

  • THIS PACKAGE INCLUDES SERVER MANAGEMENT AND SUPPORT PACKAGE AS WELL AS: 
  •  ✓ Consultations on the implementation of the company's processes in Bitrix24 
  • ✓ Customization of Bitrix24 tools to the requirements of the company 
  •  ✓ Advice on the use of Bitrix24 tools with regard to your business 
  •  ✓ Technical advice on Bitrix24 ✓ Recommendations for the development of a corporate portal 
  • ✓ Online communication with our specialist directly from your portal 
  •  10 working hours of specialists per month

how it works?

Get a partner code

after signing a contract

Use it on your Bitrix24

put it in a special field

Chat with our specialists

findus in your chat lists and leave you questions
Choose the tariff

Server management

trust us bitrix24 installation

Professional support for setting up Bitrix24 portal on your own server.

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SUPPORT YOUR SERVER

  • ✓ Setting up the server to work effectively corporate portal 
  • ✓ Check server operation on request

SETTING UP THE BITRIX24 SOFTWARE FOR THE PROJECT REQUIREMENTS

  • ✓ Setting up Bitrix24 software operation on the server for the project requirements   
  • ✓ Configuring the Bitrix24 modules

PERFORM OPTIMIZATION SETTINGS FOR CORRECT OPERATION AND INCREASE PRODUCTIVITY

  • ✓ Server status analysis
  • ✓ Identification of problems and errors in the equipment
  • ✓ Error correction and server optimization

ADDITIONALLY ALSO INCLUDED:

UPDATE BITRIX24

  • ✓ Checking updates for the portal
  • ✓ Creating backups
  • ✓ Perform portal update

SETTING UP A BACKUPS SCHEDULE

  • ✓ Setting up the creation of backup copies of the client
  • ✓ Checking the validity of backups

SECURITY SETTING

  • ✓ Configure firewall and antivirus (iptables, fail2ban, maldet, clamav)

MONITORING

  • ✓ External monitoring for potential incidents (the list of monitoring parameters is determined with the client)

REGULAR CHECKS

  • ✓ Checking the status and utilization of server hardware resources once a month according to the results of monitoring
  • ✓ Check the operating system logs for critical errors once a month 
  • ✓ Verification of backup copies once in 3 months
  • ✓ Check updates 1 time in 3 months

MIGRATION FROM CLOUD
TO ON-PREMISE VERSION

  • ✓ Data transfer, server setup and all related and needed configurations to easily and safely migrate from the cloud version of Bitrix24
    to On-premise one 

tariffs

bitrix24 Support tariffs

To contact us quickly, we offer a connection to our support chat directly from your Bitrix24: 
now you can dialogue with our specialists in the same way as with employees via Bitrix24.
Chat and get answers to your questions faster and more convenient than ever!

The tariffs refer to Portal Management list of works, but it may contain some server works. Check it from our managers.

project SUPPORT

short-term agreement
€350
per month
  • ✓ 3 months Agreement
  • ✓ 10 working hours of specialists per month included
  • ✓ Any questions on configuring Bitrix24 tools,
    setting up and using the portal

Order Now

standart SUPPORT

year agreement
€290
per month
  • ✓ 12 months Agreement
  • ✓ 10 working hours of specialists per month included
  • ✓ Any questions on configuring Bitrix24 tools,
    setting up and using the portal 

Order Now

SERVER MANAGEMENT

monthly payment
€200
per month
  • ✓ Server configuration for Bitrix24
    (SSL installation, configuration of backups,
    time zones, etc.)
  • ✓ Portal updates
  • ✓ Setting and tuning for maximum performance
Order Now

When buying any On-Premise version of Bitrix24

1 MONTHS SUPPORT FOR FREE


1 MONTH HOSTING FOR FREE


WHEN CHOOSING SUPPORT BITRIX24, YOU

do not worry about downtimes of the portal and servers

handing the work over to professionals
(we work with Bitrix for over 11 years)

get consultation on how to use portal and help setting up Bitrix24

save time and budget for an individual in-company specialist

IN NEED OF ONE-TIME SETUP?

We will be glad to help with individual setting up Bitirix24 on request

LEAVE A REQUEST




PLACE YOUR BITRIx24 PORTAL ON A PROTECTED HOSTING IN THE Datacenter.

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ADVANTAGES OF BITRIX24 SERVERS

TECHNICAL SUPPORT

The server is guaranteed to comply with all technical requirements for Bitrix24

FREE SSL CERTIFICATE

Using encryption tools protect user data from being intercepted by hackers 

UNLIMITED TRAFFIC

Unlimited traffic on all tariff plans is already included in the price

ECONOMY

No hidden fees.
Clear reporting

DAILY BACKUPS

Daily data backups are already configured and included in the price.

HIGH PERFORMANCE

Maximum disk system performance
using SSD

Contact Us or Leave a Request

We will be happy to advise you the best decision!

Contact Info

SUPPORT.PL Sp. z o.o. 
+1 (202) 960 71 67
yr@bitrix24.support
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